Family Owned Since 1994

MORGANTOWN
(304) 322-2129

CHARLESTON
(304) 343-3600

Click here to read our reviews on Houzz

--BARBOURSVILLE, WV--

 

I was thoroughly pleased with every aspect of my Wells experience.  This store will be where I shop whenever I’m replacing furniture.
- S. Stoler

 

--BEAVER, WV--

 

Everyone was very friendly and helpful! This is the third time we’ve bought from Wells, and we’ve been very satisfied every time.  
- J. Perez

 

--BECKLEY, WV--

We couldn’t be more pleased. The whole experience was very positive. The delivery men were friendly, courteous and very helpful. We will be recommending Wells to all our friends.  -  A. Brown

 

Best and most courteous service from a home furnishings store I have ever bought furniture from. It was a pleasant experience. 
- L. Davis

 

Your service is outstanding! I was very impressed from the time I first entered your store with the nice refreshments you served and continued until my furniture was delivered. In my opinion, your personnel treated us as if we were “royalty.”  
- G. Holstein

 

We were very happy with our salesperson. She did a great job in assisting us and made the experience enjoyable. We left the store feeling positive about our purchase and still do. We will definitely return for our next furniture purchase!  - T. Bays

 

 

Very impressive! From sales to delivery, top notch professionalism! Completed all details through phone and email to save a drive to Charleston.   - K. Shape

 

 

Very pleased! I was so impressed at how your company treated me as an individual not just a sale. I will never do business with any other furniture store other than Wells.  - S. Daniel

 

 

Sales staff was very helpful as we selected the furniture for our family room. She was patient, helpful, and also “got” the look I was going for, she listened to what I was saying, such as what I liked, and didn’t like, etc. The delivery guys were efficient and professional. 
- K. Mullins

 

Contacts with everyone in the store have been very positive.  No pressure to purchase but lots of help with our living room update.  Very happy with the results.  - D. Pennington

 

--BURNSVILLE, WV--

Sales staff was wonderful, without her assistance I would never been able to make my mind up; she had the patience of a saint. The delivery men were neat and courteous.   - Burnsville, WV

 

 

--CHARLESTON, WV--

We were very pleased with your staff.  They were so helpful and knew the product well.  We are happy with our furniture and feel we made a great choice.  You provide quality products and service.  Great staff!   - J. & M. Robertson

Every aspect of customer service was excellent.  I have no complaints whatsoever.  The salesperson was helpful without being overbearing and the delivery men were prompt and friendly.  Thanks to everyone. - T. Wright

Best delivery ever. - D Sutton

 

Everyone was so helpful and accommodating to us.  I have to also add that the delivery men went above and beyond helping us get our furniture set up and in the right place.  They were great! - B & A Hudson

 

I could not be more pleased! I love coming into your store. As soon as you walk in, you get the feeling that you are going to get quality products and everyone there is very helpful. We recently purchased a bedroom suite and we have been pleased from the time we picked it out. The two men who delivered our furniture were very courteous and efficient!

 

I really can’t think of anything to improve upon! I have made multiple purchases at your store over the years and have been very satisfied every time! I really liked the computer program that allowed you to “place” the furniture in your room dimensions, so you could visualize how the furniture would fit into your space. Keep up the good work!!   - C. Bays

 

I was very pleased with your service. Arrived at store late on Saturday and never felt rushed. Everyone was very helpful. It was a pleasure to work with the girl the helped me.  - J. Vealey

 

It’s been a long time since we have had such a great experience in making a major purchase. Thanks to everyone on your staff for a job well done.  - J. Warman

 

Your service was excellent. I felt very comfortable shopping in your store, so did my wife.  - L. Rice

 

 

We had excellent service from the moment we entered the store. Our salesperson was very knowledgeable on the computer and helped us to see our purchase easier. The delivery was good also.  - B. Volkers

 

 

We love our new chair and couch. All of your people that we dealt with made the purchase and experience a pleasant one. We especially liked you taking our old couch and donating it to Mountain Mission.  - D. Bailey

 

 

Impeccable service! My design consultant and the delivery guys delivered their service as true professionals. When I purchase living room furniture in a few months I will consider Wells my top selection.  - J. Robinson

 

 

Contacts with everyone in the store have been very positive.  No pressure to purchase but lots of help with our living room update.  Very happy with the results.  - D. Pennington

 

 

PERFECT!!!  - L. Meyer

 

 

Your service was excellent and we appreciate it. Moved two chairs for me, which was very helpful.  They were very upbeat.  Your employee’s are friendly, love coming to shop.  Lots to choose from. Very attractive store.  - B. Young

 

 

This was by far the best buying experience we have ever had with a store, the sales staff and the delivery team did a tremendous job with everything.  - S. Castleman

 

 

Your service was excellent and we appreciate it.  - S. Bradford

 

 

Everything was great. No problems.  The delivery men were punctual and very careful.  We appreciated the “check up” call later in the day by Mr. Wells.  - L. Cunningham

 

 

You’re a “class act”!!  - T. Tabor

 

 

Excellent as always, I always know Wells will go the extra mile with good offerings and service.  - M. Robinson



As always everyone was wonderful! I had shopped around & ended up back at Wells.  Keep up the good work! - S. Digman

 

 

Excellent salesperson & delivery staff.  Thank you Mr. Wells for your follow-up call. - L&N Collins

 

We came to Wells because of the positive past experience and because of the designer service offered.  We had a difficult room to arrange furnishings in comfortably.  We met Joyce and knew we’d made the right decision.  Thank you for a good buying experience & great outcome, Joyce! - S&M Lowe

 

 

--CROSS LANES, WV--

 

Furniture arrived as scheduled.  Deliverymen were kind enough to move my old couch + chair to the basement. - K. Showen

(Service)couldn’t have been better.  Whatever we wanted you got for us — color, fabric, size, etc … -J. Brewer

 

Excellent service and excellent product. Very happy with my purchase. Staff was very nice and helpful.  - L. Randolph

 

 

--CROWN CITY, OH--

 

Fabulous service, sales and delivery. Our next purchase will be from Wells.   - M. Dudley

 

 

--DANIELS, WV--

 

My family & I love visiting the store in Charleston.  They love the Coke & cookies. I love the coffee. I am impressed with the quality of the furniture.  - D. Lawson

 

 

--GHENT, WV--

 

Service was GREAT! Best furniture store in our area.  - K. Chadwell

 

 

--HUNTINGTON, WV--

Joyce was extraordinary.  She just did a superb job for us.  The delivery guys were very cordial and professional. We are really enjoying our new living room.  - D. DeBord


My designer has been simply wonderful throughout this entire process. She answered all my questions and made me feel valued. The guys who delivered our furniture did a beautiful job. They were meticulous in their care for our new home, as well.  - V. Buell

 

Best customer service and follow up for any furniture store in this area. Delivery staff were professional, I loved the “white glove” service.    - S. Cure

 

Everything went smoothly. I got the desk I wanted, and my designer made things hassle-free!  - T. Aas

 

 

First class service all the way. Like the fact that there wasn’t any high pressure sales. Allowed us to freely look and make decisions.   
- D. Nichols

Excellent!  Beautiful showroom and furniture store in all aspects. Extremely professional salesperson and delivery staff.
- D. Chenowith

 

 

--HURRICANE, WV--

From start to finish, our experience was great!  Catherine was professional, helpful and kind.  My delivery was on time.  The guys were terrific, professional and helpful.  Thanks so much!  Love my furniture experience .. it was flawless!   -  S. & J. Peterson


Everyone we talked with was very nice and informative. Delivery men were very nice, did a very good job. They were careful with furniture and hardwoods in my home, I appreciate that..  - L. Butcher

 

 

I was very pleased with the whole experience.  - M. Light

 

From the time we entered the store to purchase a new couch and chair to the time it was delivered everyone was courteous, friendly and professional.  It was our pleasure to deal with you again.  - P&L Hartling

 

As always, thank you for your wonderful customer service and exceptional quality of furniture looking forward to visiting Wells again in the near future. - S. Stewart

 

I appreciate the quick service and the quality of the sofa and loveseat.  I have recommended Wells in the past and will in the future.  Thanks! - K. Danford

 

We have been pleased with both the service & quality of our new purchases.  We will be back to purchase more things in the future.
- A. & J. Travis

 

--JUSTICE, WV--

Never in our 70 years have we had a delivery more efficient than yours; we had a window of 11:00 - 12:00 and they arrived here at 11:45 exactly in the middle — perfect.  We’ve told our 3 children about you and suggest they check with you before they buy elsewhere.
-
C. & M. Justice



--KENOVA, WV--

Our sales person was wonderful (I can’t remember her name)! We had never been in your store before. We stopped in to see what you had and ended up buying two recliners because she was so knowledgeable and helpful.  The two delivery men were very courteous and careful with our home – taking much care with doorways, etc.   - J. Pelfrey

 

 

--LETART, WV--

 

Exceptional staff and service.  Very happy with our furniture and hoping to complete our wish list with the rest of it soon! 
- A. Layne

 

 

--MADISON, WV--

 

Our sales person Joyce Gladwell was very helpful, patient and professional.   - R. & L. Lorrison

 

 

--MORGANTOWN, WV--

Sales team was great!!  I was treated like family not just another person walking in the door.  - P. Koch

 

 

--MOUNT HOPE, WV--

I was very pleased with the whole process of ordering our new table and chairs. The sales person was so patient with us and helped us look at all the options we had available. We couldn’t be happier with the final results. The delivery guys were awesome.
- P. & S. McKinney

 

 

--NITRO, WV--

Very courteous and helpful, helping us focus on what type of product would suit our needs.  Very impressed with quality of couch, and reasonably priced. - R. Flenner

 

 

--PEARISBURG, VA--

 

Holly was great to work with. She was patient with us during the whole process of finding what we needed.   -  P. & J. Vickers

 

 

--POCA, WV--

 

Everyone is very kind and helpful and so willing to please. You have a staff to be proud of.  - K. Gerencir

 

 

--PRINCETON, WV--

 

We were very pleased at the time of purchase to the personal attention we received in the selection of fabric and coordinating pieces. The delivery was punctual which was really Impressive. We look forward to dealing with you again.  
- A. Farmer

 

 

--RIPLEY, WV--

 

Everyone was courteous and helpful. The delivery staff was very kind and knowledgeable of handling of the chair, thanks. - J. McCoy

This was the easiest, most enjoyable experience I have ever had purchasing furniture for my home!! My sales person “tuned in” to my style and taste and was very helpful in the selection process without being over bearing! I will definitely return. I also appreciated the quick delivery.   - D. Layne



--SIDNEY, KY--

Well-satisfied with product & service — Thanks! - M. Stafford

 

 

--ST. ALBANS, WV--

 

This was the last furniture store we went to, next time it will be the first!  Great selection, and great advice. Love, love, love our furniture and so does everyone else!  It was a wonderful experience and we will be back!    - L. Cottrill

 

 

We were more than pleased with our experience at Wells.  Having never been there, everything was so easy for us.  We designed our couch and chair with the great help of our salesperson.  Delivery was exceptional.  Everyone was wonderful to us and we have told so  many people about Wells.  We will be back!   - M. & E. Randolph

We love, love our new cuddle chair. - G & T Edelman

 

 

This was my first visit to Wells as I moved to St. Albans from Kentucky.  A friend recommended Wells, and I am very satisfied.  Everyone was so friendly and the delivery guys were great.  - J. Waters

 

 

Zoe couldn’t have been more helpful and friendly.  Gina was helpful when I had a problem with a chair, and the delivery guys were very nice and careful with the furniture & rug - J. Cormak

 

 

--SOUTH CHARLESTON, WV--

 

Excellent!  Sales person was extremely helpful in assisting us in selecting the right chair for our needs and budget. Delivery staff were very professional and moved two chairs to another location in our home. - W. & M. Kidd


Excellent staff.  I could not be happier of all aspects of your team.  - L. Morris

 

 

--SPENCER, WV--

 

Wonderful!  I am very pleased with my new furniture.  Your staff was very pleasant and my furniture is amazing.  - D. Cline

 

 

--SPRING DALE, WV--

 

This is the first time I have purchased furniture with you.  I am very pleased with the quality and service.  - B. Gwinn

 

 

--SUMMERSVILLE, WV--

 

All employees were friendly and helpful! Even though, I frequently interrupted their day and changed their plans. Delivery was planned around my day rather than theirs. Thanks!  - J. Jackson

 

 

--WAYNE, WV--

 

We purchased due to Kelsey Blankenhorn.  She did a superb job, and is to be commended for her professionalism.  Delivery and staff were impressive as well.  -  J. & K. Perry

 

 

 

--WILLIAMSON, WV--

 

Our encounters with each member of your staff was extraordinary.  Very pleasant experiences dealing with your company. 
-  J. McElhinny

 

My experience at your store was wonderful! The sales staff was great and the cookies and coffee hit the spot, and the store was laid out great.   -  M. Bethdale

 

 

--WINFIELD, WV--

 

My salesperson was very helpful and courteous.  The whole experience was very pleasant. - R. Wheeler

 

TESTIMONIALS

CHARLESTON
101 Bowers Road
Corridor G
Across from Ashton Place
(304) 343-3600

Monday-Friday from 10am-8pm
Saturday from 10am-6pm
Closed Sunday


MORGANTOWN
1040 Fairmont Road
I-79, Exit 152
Mogantown/Westover
(304) 322-2129

Monday-Friday 10am-7pm
Saturday 10am-6pm
Closed Sunday

Our everyday low prices are always 10 - 20% less than Amazon, Wayfair,
Hayneedle and Overstock — guaranteed.